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TERMS AND CONDITIONS

Prices

These should include all the expenses as outlined in the itineraries

Transport

Transportation, transfers, excursions and tours shall be by our safari vehicles which include 4×4 wheel drives, safari mini vans and saloon cars.

Bookings

A deposit of 50% of the cost of the safari shall be required for any booking not later than 30 days before the date of the safari.

Payments

All safaris must be fully paid for before commencement of the safari.

Safari orientations

Unless the safari is private, clients will share the safari facilities with others. Clients are therefore advised to be good-natured and enjoy being with others. Being prepared to encounter customs and habits, which may be different from your own land, forms part of the adventure.

Changes in itinerary

The sequence of itineraries is normally adhered to but the company reserves the right to make alterations occasioned by weather, road works, high season congestion or any other unforeseen circumstances. Any alterations by the client to the agreed itineraries should be done in the office. The company shall not be held liable for any complain arising out of charges made between the client and the safari guide out of the office.

Cancellation

Incase a booking is cancelled the following cancellation fees shall apply

No show……………………………………………………………………………………….100%

1-7 days…………………………………………………………………………………………75%

7-14 days………………………………………………………………………………………50%

Above 14 days………………………………………………………………………………25%

Liability

The company liability to passengers carried in vehicles for transfers, excursions and tours is governed by the laws of Kenya and all claims are subject to the courts of Kenya. Whilst every care is taken, the company shall not be held liable for loss or damage to personal property and clients are advised to arrange relevant insurance. The company has a safe deposit and clients are advised to deposit their valuables so that they do not suffer any losses.

Sub-contract

The company reserves the right to subcontract any part or the full safari and in the event of such sub-contract all the above terms shall apply.

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